eLoads.US Terms of Service

eLoads.US' Terms of Service help define eLoads.US' relationship with you as you interact with our services. It is important to understand these Terms of Service because, by using our services, you are agreeing to these terms.

1. Service provider

eLoads.US services are provided by:

Hoka, Inc.

organized under the laws of the State of Illinois, USA, and operating under the laws of the USA.

2. Eligibility

In order to use eLoads.US services, each entity is required to register and maintain a valid and active MC authority certification and/or US DOT number.

Your relationship with eLoads.US

We give you permission to use our services if you agree to follow these terms. Terms “eLoads.US”, “we”, “us”, and “our” mean Hoka, Inc. and its affiliates.

3. Our services

We provide various services that are subject to these terms, including:

Our services are designed to work together, making it easier for you to move from one activity to the next. For example, booking a selected load into TMS, sending load life-cycle notifications, managing brokers, carrier, drivers, equipment, locations, and generating load-specific reports.

3.1. Continuous development of eLoads.US services

We strive to constantly develop new platforms and features to improve our services. It may result in adding or removing features and functionalities, changing quotas and limits to our services, and start offering new services or stop offering old ones.

If our planned activities might result in your inability to use of our services or if we stop offering a service, we’ll provide you with reasonable advance notice and an opportunity to export your content (things that you upload, submit, store, send, receive or share with eLoads.US using our services) from eLoads.US, except in urgent situations such as preventing abuse, responding to legal requirements, or addressing security and operability issues.

4. Our expectations

We permit you to use our services as long as you meet your responsibilities in these terms.

Although we give you permission to use our services, we retain any intellectual property rights we have in the services.

4.1. Communications and interactions.

Parts of our software imply your communications and interactions with other users. In order to maintain a respectful environment for everyone, you are expected to follow our rules of conduct:

4.2. Permission to access your Google Account.

Our services require that you have a Google Account that you permit us to use within the context of our services. eLoads.US products leverage Google infrastructure to store your documents and send emails, related to your use of eLoads.US application services, on your behalf.

Your use of Google infrastructure through eLoads.US application services is governed by policies and terms of service of respective Google services. You are responsible for how you use your Google Account, including taking reasonable steps to keep your Google Account secure.

Check the following document for more details: Google Terms of Service.

5. Problem resolution

Before taking action as described below, we’ll provide you with advance notice when reasonably possible, describe the reason for our action, and give you an opportunity to fix the problem, unless we reasonably believe that doing so would:

5.1 Removing your content

If we reasonably believe that any of your actions or content are in violation of these terms, breach applicable laws, or could cause harm to other parties, involved with our services, including us, then we reserve the right to take down some or all of that content in accordance with applicable laws.

5.2 Suspending or terminating your access to eLoads.US services

We reserve the right to suspend or terminate your access to the services if any of these things happen:

If you believe your eLoads.US access has been suspended or terminated in error, you can appeal.

Of course, you are always free to stop using our services at any time. All documents you uploaded using eLoads.US are yours and will remain on your Google Drive.
Please send your request to delete your account to help@eLoads.US

If you stop using our services, we would appreciate knowing why, so we can continue improving our offering.
Please send your feedback to help@eLoads.US

6. Settling disputes, governing law, and courts

Illinois law will govern all disputes arising out of or relating to these terms, service-specific additional terms, or any related services, regardless of conflict of laws rules. These disputes will be resolved exclusively in the federal or state courts of Cook County, Illinois, USA, and you and eLoads.US consent to personal jurisdiction in those courts.